Resume of Ayantika Karmakar

 

 

Name                                                   : Ayantika Karmakar

 

Father’s Name                                     : Ranjit Karmakar

 

Address for Communication                  : 31/2 Dr.S.P.MUKHERJEE ROAD

                                                               BRINDA APARTMENT,

                                                               KOLKATA-700028

 

                                                              Phone No.-9836581779, 9748533244

                                                              EMAIL ID- ayantika.karmakr@gmail.com

 

Date of Birth                                         : 26th December, 1985 ; Sex: Female

 

 

Languages Known                                : English, Bengali, and Hindi      ,Assames,Nepali

 

                

               CAREER OBJECTIVE

 

 

To evolve into a hardworking and sincere professional, contributing to the success of any organization where I will work and at the same time enhance

my knowledge and develop my communication and interpersonal skills that ultimately contributes to the growth of the organization.

 

 

EDUCATION

 

• Completed a diploma course in aviation , hospitality and travel management from Frankfinn Institute  in year 2008

 

• Graduated in Commerce from the Calcutta University in the year 2007

 

• Passed higher secondary examination from Assam Higher Secondary Education Council ,Guwahati in the year 2004

 

• Completed All India Secondary School Examination under C.B.S.E board in 2002

 

 

 

 

 

 

Working Experiences

 

# Joined as Customer Executive to Hindustan Lever (India) LTD(2007-2008),

                          

1.      Looking after  the sales of the ponds products

2.      Responsible for the promotion of the same product

3.      Also accomplished  some sales traget

 

# Worked as front office executive for Kaafila Restaurant(2008-2009)

 

1. Headed the reception
2. Looking after the booking and reserving  of the customer 

 

 

# Joined TCS BPO as Process Associate on 23 December, 2009 to till date

 

1. Carried away the floor support job to the team
2. Done various type of billing and editing of different type of projects
3. Responsible for the overview & recorrection of the already proceed cases
4. Handling different type of back office software
5. Got a vivid idea of the process  based on SAP platform
6. Conducted some tranning on different process on BPO
7. Handeling all sorts of report generation and quility  of the process
8. Got a bit ok knowledge of CRM in SAP
9. Invlove in the clint presentation for different process

 

 

OPERATING SYSTEM: WINDOWS 98, ME, 2000, XP, VISTA,

SOFTWARE KNOW-ALL SORT OF BPO BASSED APPLICATION,Micosoft office,Open Office

 

OTHER ACCHIVEMENT

 

• Completed 3yrs. Degree course in Bharatnatyam
• Participated in different type of cultural program for dances
• Done a complete course on basic computer & Microsoft office products

 

EXTRA CURRICULAR ACTIVITIES AND OTHER INTERESTS

 

• Dancing
• Listing to Music
• Swimming
• Befriending
• Some time singing too